Subscriptions
This information is extracted from our general terms and conditions of sale
By purchasing a subscription, you agree to an initial (paid at the initial checkout) and reoccurring charge based on your preference (varying based on product subscription) You are responsible for all reoccurring charges until your subscription is cancelled. You may cancel your filter subscription at any time, subject to our cancellation policy detailed below.
All subscriptions payments will be processed automatically via our secure payment gateway provider who is PCI compliant. Please refer to our privacy policy for details of how we store and process your information.
We offer a number of subscription options for our products:
MVHR Filter Subscriptions
• You will receive 10% discount on your first order and then the subscription will be set up based on your selection of 3 monthly or 6 monthly filters
• You can cancel the subscription AFTER the first automatic order has been processed and will need to provide 30 days’ notice
• Please email sales@theairshop.co.uk and advise your details to request your cancellation of subscription
AIRATA Cleaning Subscriptions
• You will receive up to 50% off your first order and then your subscription will be set up based on your selection e.g. The Casual (8 weeks), The Everydayer (7 weeks), The Constant (6 weeks)
• You can cancel the subscription AFTER the first automatic order has been processed and you will need to provide 30 days’ notice
• Please email sales@theairshop.co.uk and advise your details to request your cancellation of subscription
Each time your subscription is processed you will receive the following information:
1. A copy of a sales order detailing the subscription product and price
2. A copy of your automatically paid invoice via our payment provider Square
Other Subscription Information:
• If you wish to transfer your filter subscription to a different MVHR Filter Model or change the grade of filter, please contact us on 033 0223 6776 or email sales@theairshop.co.uk with your change requirements.
• If a payment is unable to be processed when the subscription is due, we will contact you for an additional payment method. Payment will be required if cancellation of the subscription in accordance with our cancellation policy has not been received.
• Cancellations must be requested in writing to sales@theairshop.co.uk by quoting your subscription reference which can be found on your original subscription order
• Any price increases that we may have to make to our products will be advised with 30 days notice via email.
Referrals:
We run a series of referral programmes which include different offers and requirements;
Free MVHR Filter Referral (neighbours/block)
You will be issued with a unique referral code which is connected to your original purchase. This can be shared with neighbours in the same development as you. This unique referral URL and code will apply an automatic discount at checkout when used. It can only be used once per customer and postcode validation will be required.
We will track the use of this unique code via the basket and checkout on our website
Once we have received the required number of code redemptions, we will contact you to advise that you have qualified for your free filter. All free filters are our Basic Barrier (Grade G3) and will be sent to you via our standard couriers (3-5 days delivery) – The referral code has a 6 month expiry from the date of receipt.
If you have any questions, please contact The Air Shop on 033 022 36776 or email sales@theairshop.co.uk